We had been having a bit of trouble with the front door to our suite, it wasn’t closing properly. It has not been closing all the way, therefore, it was not latching nor was it locking at night, because it couldn’t latch.
This is likely due to water damage from multiple floodings on the floor, prior to Savitar Realty Advisors taking over ownership of the building, the door’s alignment had warped. We asked if they would look at it for us. Their response was:
No, the front door is the tenant’s responsibility.
We asked nicely again, given that the door had not been redone in the construction of the suite, and since we are by no means equipped to handle repair projects. However, no further discussion or response was given.